Equalities, Diversity & Data Protection

Castlehill Housing Association strives to have Equality and Diversity as a foundation for providing high quality, suitable and affordable accommodation. We aim to provide equality of opportunity for all and recognising and valuing diversity are key features of providing Housing Services.

Equality is about ensuring that all people are treated equally. Diversity is recognising, understanding and appreciating differences in peoples life experiences, skills and perspectives.

In order to achieve equalities and diversity, it is essential that peoples backgrounds and views are respected and that the Association promotes understanding of this.

We are committed to providing services, processes and systems that are fair, equitable and accountable. In addition we will ensure that recruitment and internal staffing processes are also fair, equitable and accountable. We are opposed to any form of discrimination and will take appropriate steps as both a service provider and employer to counteract discrimination.

We recognise the fundamental importance of housing and the impact it has on wellbeing, health, educational and employment opportunities and community capacity. Fairness in the provision of housing is essential to ensure that individuals and families can live well in their communities. We acknowledge the unique make up of the North East of Scotland both geographically, economically and of its communities.

As a landlord, support provider and employer, the Association recognises its responsibility both for wider communities and for its own staff and the impact that respecting diversity and acknowledging differing needs can have in building a fair and democratic society.

Our Equalities and Diversity policy is available here.


Data Protection information

Please read our GDPR (General Data Protection Regulation) Fair Processing Notice which explains how we will handle your personal information.

This notice explains what information we collect, when we collect it and how we use this.  During the course of our activities we will process personal data (which may be held on paper, electronically, or otherwise)  about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information.

If you would like to find out what information we hold on file for you, you can request this by completing the subject access request form and returning it to our office.



Your Guide To Your Tenancy

We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.

Download Your Handbook

Our Property Locations

We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.

View Our Property Map