We are always trying to improve our services. Which is why we give access to a wide range of information in a clear way to tenants, our Management Committee and our Regulators.
Castlehill’s key policies and strategies will be available below. Please check back over summer.
Anti Social Behaviour and Harassment Policy
Current Tenant Debt Recovery Policy
Equality & Diversity Policy
Estate Management Policy
Fair Processing Notice
Former Tenant Debt Recovery Policy
No Smoking Policy
Reactive Maintenance Policy
Unacceptable Actions Policy
If there is a policy not listed which you wish to see please contact us at firstname.lastname@example.org
We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.