10

Jan

Volunteer as a Tenant Advisor with the Scottish Housing Regulator

Scottish Housing Regulator invites applications for volunteer Tenant Advisors to help inform the future of social housing in Scotland.

The Scottish Housing Regulator (SHR) is recruiting Tenant Advisors. This is an exciting opportunity for tenants of social landlords to inform the Regulator’s work and bring a tenant perspective to its scrutiny of landlords’ services.

The SHR is the independent regulator of registered social landlords (RSLs) and local authority housing services in Scotland, working to safeguard and promote the interests of tenants, people who are homeless, and others who use social housing services.

The SHR will appoint 12 independent volunteer Tenant Advisors. It is inviting applications from tenants of RSLs and local authorities across Scotland.

Individuals from all walks of life are encouraged to apply for this voluntary position and be instrumental in informing the future of social housing services in Scotland.

Tenant Advisors are tenants of either RSLs or local authorities who volunteer to participate in regulation work and support the Regulator by:

  • Testing landlord services by acting as mystery shoppers, assessing information and materials produced by landlords for their tenants.
  • Reviewing SHR draft publications and website facilities, and helping the SHR to make sure material is both accessible and user friendly for tenants.
  • Asking other service users for their views when the SHR assess the quality of service provided by social landlords to give the SHR a direct, user perspective to add to other regulatory evidence.

Find out more about the role and how to apply.

The closing date for applications is 10:00 am on Monday 14th February 2022.