Worrying increase in Scams

The Covid-19 pandemic has resulted in a huge increase in online fraud according to data released by the UK Finance banking industry body.

Exploiting real fears about the pandemic, criminals have managed to extort people out of a massive £479 million and part with their personal details by preying on fears about vaccination appointments and missed parcels or even computer issues.

One of the most common scams this month has been the email from Royal Mail saying that you have missed a delivery and it will cost £2.99 for re-delivery. Emails to you should have your full name and the Royal Mail website says it would never request money using anything other than a grey card through your door. Their website requests you do not click on any links. Royal Mail would encourage you to report anything you are unsure of to www.royalmail.com/reportingscams

Another prevalent scam is a text pretending to offer you £500 in relation to social care payments. If you receive anything, please do not click on any links and delete it. The government website indicates that they do not text this kind of information.

It is important to remember:

  • Be wary of unsolicited approaches by phone or email, especially if you are asked to provide any personal information.
  • If you are in doubt, don’t be afraid to end the call and refuse requests for information.
  • If you suspect the email is fraudulent, don’t open attachments, click on links or reply. Report it to us, delete it and empty your deleted items.
  • Castlehill can set up direct debits payments by phone if you are comfortable doing so, alternatively, this can be done by post.
  • Never share your rent account or bank details with anyone.

Think carefully before parting with your personal details, it could save you masses of heartache and money.