19
Feb
Keeping things respectful
As set out in our Customer Service Standards, we at Castlehill expect tenants to be polite and courteous to our staff and those working on our behalf.
04
Feb
Is it a scam?
There has been an increase in scam calls recently, and we don’t want anyone to be caught out.
23
Jan
Storm advice
Tenants will be aware that there are weather warnings in place for the weekend and our office will be closed Friday because of them.
27
Dec
Remember holidays delay Direct Debits
If you pay your rent by direct debit, please remember that the holidays will mean that your direct debit will be taken later than usual.
26
Dec
Emergency contacts through the festivities
Although our office is closed until January 6th 2025, there is out of hours cover available should tenants face any building issues.
24
Dec
Merry Christmas and Happy New Year
SMT and our Management Committee would like to wish all our tenants, staff and contractors a very happy festive season.
20
Dec
Who could help during the festive season?
Celebrating over the festive season amid the cost-of-living crisis is unquestionably making what can be a stressful time of year for some even more stress filled. We understand that many are worried about when their benefits come in, and know that post-pandemic many people are battling with their mental well-being.
09
Dec
Have you checked if you are eligible for Pension Credit?
The weather has changed significantly over the last few days. And we know many of our older tenants may be worried about costs. Have you checked to find out if you are eligible for Pension Credit?
04
Dec
Mould and Mildew – advice
As we approach the winter, we would like to remind tenants that we have a useful leaflet about Mould and Mildew which can be accessed on the website here.
