22
Jul
Ground maintenance survey
Castlehill values the input of our tenants, especially when it comes to the services we provide concerning the ground maintenance work and cleaning of communal areas.
18
Jul
Did you think about using Housing Perks?
Mum’s and Dad’s – did you know that Castlehill tenants can use their Housing Perks App to get terrific discounts on all sorts of school uniform staples and school supplies?
30
Jun
STOPCHECKASK
Follow advice from @tvlicensing and help keep your friends and family safe from scams.
Check out how to spot and report email, text, and phone scams at tvl.co.uk/scam
#StopCheckAsk
26
Jun
Castlehill wins best practice award!
The Association is thrilled to be able to share that it has won the prestigious TPAS award for Involving Tenants in shaping or scrutinising services. The basis of which is the work done collectively by SMT, Housing Services, and HR, involving tenants and staff leading to the incredibly successful launch of Independent Living across the region.
26
Jun
Customer Services Standards
Castlehill Housing Association has always put customers at the heart of everything we do. Earlier this year, we continued that commitment to Customer Excellence by launching our first ever Customer Service Strategy.
25
Jun
Unpaid Carer Support Services Review
Aberdeen Health and Social Care Partnership (ACHSCP) is reviewing the provision of the support services available to unpaid Carers in Aberdeen City.
18
Jun
Tenants Together
The Regional Networks has unveiled its bold new identity, including a new name, logo, and vision as part of an extensive rebranding exercise, launched at their Annual General Meeting on Saturday 1st June 2024.
11
Jun
All under one roof!
As of June 11th, Castlehill staff will be moving from our Corporate Office in Waverley to under the same roof at 4 Carden Place.
07
Jun
Second Rent Day- a great success!
Housing staff are delighted to report that Rent Assist Day, which was held at the end of May was a great success, with one grateful tenant commenting that, “the housing officers’ advice was really helpful.”
04
Jun
New Edition of The Chain
The Spring/Summer edition of Castlehill’s Newsletter ‘The Chain’ has been published and the printed copies should be out for delivery later this week.
