Getting Involved

Tenant participation is about you influencing decisions about your housing.

You can be part of our decision-making process by working in partnership with us, sharing information and ideas to improve our housing services. Our tenants are at the heart of what we do.

The Participation outcome in the Scottish Social Housing Charter states:

 

Social landlords manage their businesses so that:

  • Tenants and other customers find it easy to participate in and influence their landlord’s decisions at a level they feel comfortable with.

 

We want to put you at the heart of decision-making by providing a range of ways to participate.  Many tenants are already involved but we need your help to make sure that everyone has their say in matters that affect them.  You don’t need any specific experience to join in.  Every tenant is welcome.  It doesn’t matter if you have just moved in or if you have been a tenant for years.

 

Our Tenant Participation strategy is available here.

Our Tenant Participation Officer will be happy to help you decide which option is best for you, or put you in touch with other tenants if you prefer.

Catherine Coutts – Tenant Participation Officer

01224 628109 

catherine.coutts@castlehillha.co.uk

 

 

Your Guide To Your Tenancy

We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.

Download Your Handbook

Our Property Locations

We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.

View Our Property Map