We are facing an unprecedent situation due to the impact of Storm Arwen – if you are affected by this and required emergency assistance please contact 01224 627877. Further information on the steps we are taking can be found here.
We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
We have been having some issues with our phone lines due to the weather. In a emergency outside of normal office hours please contact the following:
If you have a gas central heating problem, call Kingdom Gas on 0800 389 9463.
If you home is heated by a central plant system, ground or air source system please contact Heatcare Oil & Gas Ltd on 01343 842042.
For any other emergency please contact our out of hours contractor Camwater Ltd on 01651 872929.
Emergency call out numbers for local authorities are noted below:
Aberdeen City/Aberdeenshire:
0345 608 1206
Moray:
03457 565656
We would like to hear your views on the proposed rent increase. The survey is available here
Castlehill is delighted to be able to open our offices for in-person appointments from September 6th.
Stop Scams UK a coalition of banking and technology companies, is launching a new phone line today to help those targeted by scammers.
The new 159 number will put customers directly through to their own bank’s fraud department to enable them to check any issues. 159 is a memorable secure number that will help you get through to your bank immediately.
