We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
Coronavirus update – office remains closed to public.
Castlehill Housing Association is following all Government recommendations to stay at home. This will be implemented for the foreseeable future. The Association is trying to minimise the risk of infection to staff and tenants; therefore, your help and co-operation is needed to achieve this.
You can still report emergency repairs via the website or the repairs line 01224 628104 – although some restrictions may apply because of the current situation.
Staff will be available for tenant enquiries as usual on 01224 625822 and information and updates will be provided via our website. Housing staff will be carrying out welfare checks with our tenants, just to make sure you have the help you need throughout this difficult time. Staff will try to ensure that the right support is being put in place, and if required will point you to information and organisations available. You may receive a call from a staff member – and if you have concerns you can call the office on 01224 625822.
The Association will continue to monitor the advice given by Government and will adapt our working practice in line with their recommendations. Please check back for further updates.
Help and information can be found by clicking on the purple help and info button.
Are you friendly? Capable? Interested in people? If so we may have a position for you.
Castlehill properties are allocated through choice-based letting scheme, These Homes (NES) which will replace Homehunt (NES) from 22 March.
Castlehill is excited to announce that we are working in partnership with another six landlords from around Scotland to deliver a new online Digital Lettings Service – These Homes – which will replace the Homehunt system we currently use to allocate and relet our properties.
Castlehill Housing Association is pleased to start 2021 on a positive note, confirming that the Association has taken delivery of properties at Golden Knowes in the beautiful historic North East town of Banff.
As we are plunged once more into a national lockdown, we’d like to reassure our tenants that we will continue to provide as many services as we possibly can while ensuring the safety of tenants and staff. A full list of services in operation is available here.
