We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
We are sorry but due to staff shortages, our office is closed to the public. Telephone lines continue to be manned, so please call or email instead. Please note every Wednesday due to training, staff will be unable to answer the main office phone line until 10.30 am.
The Association continues to try to minimise the risk of infection to staff and tenants; therefore, your help and co-operation is needed to achieve this.
You can report repairs via the website or the repairs line 01224 628104.
If you smell gas:
Put out all cigarettes
Not use any naked flames, matches or use any electrical light switch or socket
Open doors and windows to get rid of the gas
Turn off the gas supply at the meter
Report the leak to Scottish Gas Networks on Freephone 0800 111 999
(Sheltered / Very Sheltered) Report to your Scheme Manager as soon as possible
Staff will be available for tenant enquiries as usual on 01224 625822 and information and updates will be provided via our website.
The Association will continue to monitor the advice given by Government and will adapt our working practice in line with their recommendations. Please check back for further updates.
Help and information can be found by clicking on the purple help and info button.
Scottish Housing Regulator invites applications for volunteer Tenant Advisors to help inform the future of social housing in Scotland.
Tell us about a kind person and you could both win a prize with the Alan Morrison Above & Beyond Award!
With this week being the Alzheimer’s Society Dementia Awareness week, did you know that Care and Repair offer tailored support to people living with Dementia?
We are all feeling the effects of the cost-of-living crisis. Families are facing rapidly rising costs for food and energy and we know it can be difficult to find out about all the help available.
