Coronavirus update

Castlehill is working within govt advice to maintain as full a service as we can, without compromising tenants or staff health. Up to date information on the current services we can provide is available here.

Please bear with us, everyone is pulling together to ensure that we continue to provide you with the services you need throughout this difficult time.

Your Guide To Your Tenancy

We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.

Download Your Handbook

Coronavirus update – our office remains closed to the public. Please note every Wednesday due to training, staff will be unable to answer the main office phone line until 10.30 am.

Castlehill Housing Association is following all Government recommendations to stay at home. This will be implemented for the foreseeable future.  The Association is trying to minimise the risk of infection to staff and tenants; therefore, your help and co-operation is needed to achieve this.

You can still report repairs via the website or the repairs line 01224 628104.

Staff will be available for tenant enquiries as usual on 01224 625822 and information and updates will be provided via our website. 

The Association will continue to monitor the advice given by Government and will adapt our working practice in line with their recommendations.  Please check back for further updates.

Help and information can be found by clicking on the purple help and info button.