Office opening times are:

Monday       9am – 5pm
Tuesday       9am- 5pm
Wednesday 10.30am – 5pm
Thursday     9am – 5pm
Friday          9am – 5pm

Every Wednesday, due to training, staff will be unable to answer the main office phone line until 10.30 am.

Information about our services is available here.

 

Your Guide To Your Tenancy

We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.

Download Your Handbook

Our Office is open but please keep COVID safe.

The Association continues to try to minimise the risk of infection to staff and tenants; therefore, your help and co-operation is needed to achieve this. Please do not visit if you feel unwell or have symptoms of COVID.

Remember you can report repairs via the website or the repairs line 01224 628104.

If you smell gas:

Put out all cigarettes

Not use any naked flames, matches or use any electrical light switch or socket

Open doors and windows to get rid of the gas

Turn off the gas supply at the meter

Report the leak to Scottish Gas Networks on Freephone 0800 111 999

(Sheltered / Very Sheltered) Report to your Scheme Manager as soon as possible

Staff will be available for tenant enquiries as usual on 01224 625822 and information and updates will be provided via our website. 

The Association will continue to monitor the advice given by Government and will adapt our working practice in line with their recommendations.  Please check back for further updates.

Help and information can be found by clicking on the purple help and info button.