Storm Arwen Update

We are facing an unprecedent situation due to the impact of Storm Arwen – if you are affected by this and required emergency assistance please contact 01224 627877. Further information on the steps we are taking can be found here.

Your Guide To Your Tenancy

We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.

Download Your Handbook

We have been having some issues with our phone lines due to the weather.  In a emergency outside of normal office hours please contact the following:

If you have a gas central heating problem, call Kingdom Gas on 0800 389 9463.

If you home is heated by a central plant system, ground or air source system please contact Heatcare Oil & Gas Ltd on 01343 842042.

For any other emergency please contact our out of hours contractor Camwater Ltd on 01651 872929.


Emergency call out numbers for local authorities are noted below:

Aberdeen City/Aberdeenshire:

0345 608 1206


03457 565656