If you decide to give up your tenancy, please contact the office to request a termination pack. Aberdeenshire sheltered and very sheltered tenants, and housing for older people tenants can ask their scheme manager/co-ordinator for a termination pack.
Click here for a detailed checklist of things to do when you wish to move out.
Your tenancy will end 28 days from the first working date we receive your signed termination form – you can start the process by contacting our office or by filling in this form to request call back to discuss termination process. We will write to you to confirm the exact date of the end of the tenancy. If you are ending a joint tenancy, you must tell everyone who lives with you that you wish to end your share of the tenancy.
If you are a next of kin or family member who is ending the tenancy due to the death of our tenant, please contact the housing officer to discuss this. Two weeks are given to allow the clearance of a property and the housing officer will be able to provide any advice regarding ending the tenancy. Again, please call the office or please fill in the contact form here to begin the process.
We will inspect your home to make sure it can be re-let in accordance with our tenant-approved Letting Standard. We will do this as soon as we can, once we have received your termination form.
If you receive housing benefit or Universal Credit, it will stop on the day you leave the property, or the day the tenancy ends, whichever is soonest. Your Housing Officer will confirm this to you by letter. There may still be housing benefit or Universal Credit pending so it can be difficult to give you an accurate balance straight away. Housing benefit or Universal Credit would end in the event of a tenant’s death.
It is important that your rent is up to date at the end of your tenancy. If it is not, it may affect future housing applications. If you have arrears on your account, please contact your housing officer to discuss how you plan to clear the debt. If you do not, our income management officer will contact you to discuss your rent arrears and/or recharges and ultimately recover the debt.
Once you leave, if we find repairs that are your responsibility, the decoration is not acceptable or we have to remove any property you leave behind, you will have to pay for the cost of this.
Other charges may be added to your account after you have ended your tenancy, for example, if you do not hand in all your keys and we have to change the locks. There may be rechargeable repairs which will have been advised by the Property Services Officer after their inspections. We will let you know about any recharges as soon as we can.
Please remember to take your meter readings!
We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.
