Ending your tenancy

If you decide to give up your tenancy, please contact the office to request a termination pack.  Sheltered and very sheltered tenants can ask their scheme manager for a termination pack.

Click here for a detailed checklist of things to do when you wish to move out.

Your tenancy will end 28 days from date we receive your signed termination form.  We will write to you to confirm the exact date.  If you are ending a joint tenancy, you must tell everyone who lives with you that you wish to end your share of the tenancy.

We will inspect your home to make sure it can be re-let in accordance with our tenant-approved Letting Standard.  We will do this as soon as we can, once we have received your termination form.

If you receive housing benefit or Universal Credit, it will stop on the day you leave the property, or the day the tenancy ends, whichever is soonest.  Your Housing Officer will confirm this to you by letter.  There may still be housing benefit or Universal Credit pending so it can be difficult to give you an accurate balance straight away.

It is important that your rent is up to date at the end of your tenancy.  If it is not, it may affect future housing applications. If you have arrears on your account, please contact your housing officer to discuss how you plan to clear the debt.  If you do not, our income management officer will contact you to discuss your rent arrears and/or recharges and ultimately recover the debt.

Once you leave, if we find repairs that are your responsibility, the decoration is not acceptable or we have to remove any property you leave behind, you will have to pay for the cost of this.

Other charges may be added to your account after you have ended your tenancy, for example, if you do not hand in all your keys and we have to change the locks.  There may be rechargeable repairs which will have been advised by the Property Services Officer after their inspections.  We will let you know about any recharges as soon as we can.

Please remember to take your meter readings!

Your Guide To Your Tenancy

We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.

Download Your Handbook

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