Castlehill properties are allocated through choice based letting scheme, Homehunt (NES).
Homehunt gives applicants greater choice and control in the process of finding a home. Allocation is based on those who have expressed an interest in the property, with priority given to the household which makes the best use of it and has the highest level of housing need. Operated jointly by Castlehill, Grampian Housing Association and Sanctuary Scotland, Homehunt advertises all available properties on its website for these landlords every two weeks.
To apply you must register with Homehunt: www.homehunt.info and complete the registration form. You can also apply for priority passes at this point. Priority can be awarded for applicants with significant housing need, for example, if you are homeless, overcrowded or have a medical need. Homehunt operates a bronze, silver and gold pass system and applicants will be only awarded one pass at the highest level possible. Once ‘live’ on the system you can apply for any advertised property which meets your housing need. You will be contacted within a week of the property closing if you have been successful. Please note that if you have not been contacted you have been unsuccessful and should continue to bid for properties you are interested in.
If you require help with registration or have questions Homehunt staff can help.
Please call: 01224 628101 or email: homehuntnes@castlehillha.co.uk You are also welcome to use the dedicated Homehunt computer in our Carden Place reception area to register, check property availability and apply.
If you are homeless or threatened with homelessness, please also contact your local authority directly for advice and assistance.
You can access our allocations policy here, or you can request a copy from our office.
We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.
