08
Aug
It is hard to define antisocial behaviour, as what one person finds acceptable may not be to someone else. It is worth noting that for the Association we consider antisocial behaviour to be someone acting in a way which may cause distress to people from another household. It is important that tenants know that minor disputes between neighbours often do not constitute antisocial behaviour, but if something does then please be assured that Association will act.
Castlehill considers the following behaviours to be classed as anti-social.
If you are experiencing anti-social behaviour contacting the Police is vital. You can call them on 101.
They play a key role in partnership with the Association. Logging complaints with the Police gives the Association a key external witness and their information can assist us in taking further action.
You can call your Housing Officer on 01224 625822 to discuss the situation. We will always try to resolve issues between tenants in a responsible way. We want those involved to ensure that they understand their responsibilities as laid out in their tenancy agreement.
When faced with persistent anti-social behaviour the Association may take the decision to move ahead with an eviction. This is not a quick fix and will take some months. It is particularly important that the complainant maintains records of anti-social incidents and reports to both the Association and to the Police or the ASB unit to provide as much supplementary information as possible.
