01

Nov

Annual return on Charter published.

We are pleased to confirm that the latest edition of the Annual Return on the Charter has been completed and published. You can view it here.

We are particularly delighted to say that despite issues like staff shortages, our property services team, are more than hitting targets and KPIs as set out by the regulator. Key Indicators for reactive repairs and compliance are higher than they were last year and better than many other RSLs across Scotland.

Director of Property Assets Matt praised the work done by his team, ‘This is down to the commitment and hard work by Phil and all of Property Services team. It is especially pleasing to have done so well during a period of change and the restructure of the department with a focus on compliance and repairs.’

Manager of the team Phil Nicol added, ‘Property Services work very hard behind the scenes to complete a wide variety of work. The work we do is affected by rising costs and budget constraints, therefore it is very impressive that the team have done so well.’

Congratulations to the whole team.