We are trying to keep up to date with other third-sector providers as we are aware that many of our tenants and applicants rely on the help they offer. Information we are sent regarding these will be available here. Again, this is a complicated and quickly changing environment and we trust you understand that we can only link the information we have.
Aberdeen action on disability is offering free help to fix your laptops, mobiles etc to help the most vulnerable to stay connected please call 01224 641355 or email office@add-online.com
Aberdeen Citizens Advice Bureau – telephone advice on their Advice line: 01224 569750 their website is accessible here.
Aberdeenshire Citizens Advice Bureau – 0800 028 1032
As a result of the coronavirus crisis, the Citizens Advice network in Scotland has adapted its services to meet people’s needs. Scotland’s Citizens Advice Helpline is free to call on 0800 028 1456. It operates from 9 am till 5 pm, Monday to Friday.
Aberdeen Health and Social Care partnership have this information sheet for those experiencing drug and alcohol issues.
Aberdeen Cyrenians has launched a new service called AC2U whereby essential items such as food parcels, hot meals, toiletries, clothing and baby items can be delivered to peoples’ home addresses, whilst adhering to social distancing measures. Individuals can self-refer or professionals can refer by completing the short form on this page. If you click on “Get Help” it will then take you to a page with a referral form.
Aberdeen South – Inchgarth community is reaching out to those who are feeling isolated, and vulnerable and offering various services. There is a wide range of support services on offer, they are in a position to help a lot of families and individuals. The communities which Inchgarth will support are as follows: Garthdee, Kincorth, Torry, Ferryhill, Leggart, Broomhill, Riverside, Holburn, Mannofield, Seafield and Airyhall. If you might benefit from our support, please email to inchgarthcc1@btinternet.com or call on 07546 3369 95.
Aberdeen South Inchgarth community has a useful leaflet for services that can be accessed for the elderly who live in the community. The booklet includes useful information on food delivery services, medicine delivery and useful transport information.
ACAS – has useful updates for employees and employers here
Alcohol and Drugs Action have a new free helpline number 0333 344 8355 which will work in tandem with their current 01224 594700 number.
Alzheimer Scotland – has increased the level of support available through its Freephone Dementia Helpline 0808 808 3000. This line provides information, signposting and emotional support to people living with dementia, their families, friends and professionals. They have a toolkit available here.
AVOC information updates – has gathered a comprehensive list of information available throughout the North East.
Befriending network – information on Befriending is available here
Care at home – if you look after someone, need care or are planning for future care needs help and advice is available here.
Dogs Trust Freedom Project, dog fostering service for people fleeing domestic abuse, remains open for new referrals. To make a referral, or if you have any questions, please call freephone 0808 169 4315. Our office hours remain Monday – Friday, 9 am-5 pm.
Foodbanks – various foodbanks are operating in the Northeast. We have listed some with links to their websites, which should have up-to-minute information about hours and supplies.
Aberdeen City Council Times and Places to collect food
CFINE
Cyrenians
Somebody Cares
TLC
Integrate Scotland
Food Train is an organisation which helps by doing the weekly shop for the over 65’s is launching. People can ask to be referred. All information can be found on their website. A useful leaflet about their services is available here.
Grampian Credit Union – has fast track loans available for emergencies. Further information is available on their site.
Inverurie Community Council is providing essential support to the most vulnerable in Inverurie. (shopping, medication, befriending etc) Contact 07394901262 or email inverurie.secretary@outlook.com
Mutual aid groups can be accessed via Facebook or Twitter – these groups are available for the most vulnerable people. The contact phone number for Aberdeen City is 01224 515513.
NorthEast sensory services – click here for further help and updates.
Pathways is a local organisation who are available to help people who have lost their jobs, to help them either find temporary or permanent work. Clients can either phone themselves or be referred on the Referral Form (jobsearch@pathways-online.org). They can be contacted on for support: 01224 682939.
Penumbra is offering a first response email and telephone services to people who are struggling to cope and it is impacting on their mental health illness or wellbeing. If there is no answer, please leave your name and number and a trained counsellor will get back to you.
Aberdeen: 0800 234 3695
Email: Aberdeen1stresponse@penumbra.co.uk
Aberdeenshire: 0800 1357950
Email: aberdeenshire1stresponse@penumbra.co.uk
Royal Voluntary Service in Aberdeen continues to support older people. Services include: Telephone Support – volunteers can offer minimum twice weekly friendly telephone calls to an older person. Highlight other ways to can help and/or refer to other organisations; Shopping – volunteers can help with food shopping. Transport – to essential medical appointments only. To refer someone please contact aberdeensupport@royalvoluntaryservice.org.uk.
Self Employed hardship fund – if you have fallen through the cracks in the various measures set out by the chancellor to help through the pandemic you may be eligible for the newly self-employed hardship fund. This fund is applied via the local authority and if eligible may give applicants a one-off payment of £2000 to help.
