We are trying to keep up to date with other third-sector providers as we are aware that many of our tenants and applicants rely on the help they offer.
Aberdeen Citizens Advice Bureau – telephone advice on their Advice line: 01224 569750 their website is accessible here.
Aberdeenshire Citizens Advice Bureau – 0800 028 1032
Aberdeen Health and Social Care partnership have this information sheet for those experiencing drug and alcohol issues.
Alcohol and Drugs Action have a new free helpline number 0333 344 8355 which will work in tandem with their current 01224 594700 number.
Alzheimer Scotland – has increased the level of support available through its Freephone Dementia Helpline 0808 808 3000. This line provides information, signposting and emotional support to people living with dementia, their families, friends and professionals. They have a toolkit available here.
AVOC information updates – has gathered a comprehensive list of information available throughout the North East.
Befriending network – information on Befriending is available here
Care at home – if you look after someone, need care or are planning for future care needs help and advice is available here.
Dogs Trust Freedom Project, dog fostering service for people fleeing domestic abuse, remains open for new referrals. To make a referral, or if you have any questions, please call freephone 0808 169 4315. Our office hours remain Monday – Friday, 9 am-5 pm.
Foodbanks – various foodbanks are operating in the Northeast. We have listed some with links to their websites, which should have up-to-minute information about hours and supplies.
Aberdeen City Council Times and Places to collect food
CFINE
Cyrenians
Somebody Cares
TLC
Integrate Scotland
Grampian Credit Union – has fast track loans available for emergencies. Further information is available on their site.
NorthEast sensory services – click here for further help and updates.
Penumbra is offering a first response email and telephone services to people who are struggling to cope and it is impacting on their mental health illness or wellbeing. If there is no answer, please leave your name and number and a trained counsellor will get back to you.
Aberdeen: 0800 234 3695
Email: Aberdeen1stresponse@penumbra.co.uk
Aberdeenshire: 0800 1357950
Email: aberdeenshire1stresponse@penumbra.co.uk
Royal Voluntary Service in Aberdeen continues to support older people. Services include: Telephone Support – volunteers can offer minimum twice weekly friendly telephone calls to an older person. Highlight other ways to can help and/or refer to other organisations; Shopping – volunteers can help with food shopping. Transport – to essential medical appointments only. To refer someone please contact aberdeensupport@royalvoluntaryservice.org.uk.
Self Employed hardship fund – if you have fallen through the cracks in the various measures set out by the chancellor to help through the pandemic you may be eligible for the newly self-employed hardship fund. This fund is applied via the local authority and if eligible may give applicants a one-off payment of £2000 to help.
