27
Feb
In February 2022 we wrote tenants to advise that following a review of the Association rent structure, a new structure would be introduced from April 2022. The introduction of new rent structure brought about changes for current tenants. To implement this and be fair to all tenants it was decided to move tenants onto the new rent structure gradually over a five-year period. However, this move was paused during 2023 due to the cost-of-living crisis.
During the rent review for 2024 (which took place in November 2023), tenants were asked to give their views on two proposals. Tenants responded and were supportive and understanding of the Association’s position, with 80% of responses for a 7.3% uplift from 1st April 2024. Tenants whose rent is increasing under the new structure will now be implemented over the next three years, and those whose rent is decreasing will now be implemented over the next two years. This was the fairest way to deliver the new structure for tenants without having a negative impact on the Association’s overall income.
Tenants will be sent the annual rent letter towards the end of February and this letter will reflect these changes.
If you are struggling to pay your rent, please let us know. We can help and signpost tenants to make sure that you are getting all the benefits and tax credits you are entitled to. We can also offer help to budget and manage your income and bills. Call your Housing Officer on 01224 625822 or email info@castlehillha.co.uk
